We hope you are happy with your purchase from Peppy Chapette.
It is possible to exchange or refund any ‘change of mind’ purchase. Just contact us within 7 days of receiving your order at firstname.lastname@example.org
Please return the item to us in the original packaging with the label attached and in the same condition as you received it, within 7 days of telling us that you wish to return it.
Money will be refunded minus any shipping charges and discounts.
NOTE – Our ‘change of mind’ policy does not apply to earrings for hygienic reasons, and does not apply to sale items.
In the unlikely event of your item being faulty, please contact us at email@example.com asap and we will organise a full refund on receipt of the returned item. Return postage will also be included in the refund. Please make sure you enclose the postage receipt.
Please be aware that actual colours may slightly differ from their appearance on your display, as it depends on your monitor settings and is not under our control.
Information that is gathered from visitors
In common with other websites, log files are stored on the web server saving details such as the visitor’s IP address, browser type, referring page and time of visit.
Cookies may be used to remember visitor preferences when interacting with the website.
Where registration is required, the visitor’s email and a username will be stored on the server.
How the Information is used
The information is used to enhance the vistor’s experience when using the website to display personalised content and possibly advertising.
E-mail addresses will not be sold, rented or leased to 3rd parties.
E-mail may be sent to inform you of news of our services or offers by us or our affiliates.
If you have subscribed to one of our services, you may unsubscribe by following the instructions which are included in e-mail that you receive.
You may be able to block cookies via your browser settings but this may prevent you from access to certain features of the website.
Cookies are small digital signature files that are stored by your web browser that allow your preferences to be recorded when visiting the website. Also they may be used to track your return visits to the website.